About Us

Privately owned since 1976, Phillips & Associates is the largest independent insurance claims service company in Mississippi. Headquartered in Madison, MS, we have six offices strategically located to provide prompt, professional claims handling throughout the state of Mississippi and eastern Louisiana, as well as peripheral counties in the neighboring states of Alabama, Arkansas and the Florida Panhandle.

We are proud of our long history of service to the insurance industry and our trained and experienced staff delivers prompt and thorough service - no loss is too large or too small for our team of professional claim representatives and we are able to meet the needs of our clients 24/7. Phillips & Associates is a multi-line insurance adjusting firm and claims administrator with extensive claims experience in property, casualty, general liability, workman's compensation, trucking, cargo, construction defect and heavy equipment.

Our TPA (Third Party Administration) division has experience in property, liability, workman's compensation and inland marine lines of coverage with years of service as a TPA for public entities.

Our claims management professionals have the ability to provide personalized handling, either in house or in the field, to enable cost-efficient claim handling and statistics. We offer a customizable program to provide you with timely and informative reporting utilizing the latest technologies with detailed electronic reporting via the internet with FileTrac™ Claims Management System Software.

Servicing the MS Gulf Coast we have come to understand the importance of handling catastrophic losses promptly and reliably. Utilizing our team of experienced staff adjusters, as well as select affiliations, when disaster strikes we have the capabilities to respond swiftly.

Phillips & Associates are members of NAIIA, NAPSLO (Associate Member), PLRB (Affiliate Member), NCP, Atlanta Claims Association, SCEA, MS Claims Association, IIAM and PIA. Through our affiliations, experience and quality standards, we are confident we can combine our resources and expert talents to handle all your claim needs.

PROPERTY

CASUALTY

GENERAL LIABILITY

WORKERS’ COMPENSATION

INLAND MARINE & HEAVY EQUIPMENT

CONSTRUCTION DEFECT

CARGO

TIME ELEMENT

SUBROGATION

MOBILE HOME

ARSON INVESTIGATION

THIRD PARTY ADMINISTRATIVE PROGRAMS

ERRORS & OMISSIONS

Staff

C. E. Phillips, Jr.
CEO • 60 YEARS EXPERIENCE
CEP@PHILLIPSASSOC.COM

SPECIALITIES: General Liability; Products Liability; Bond; Auto And Truck Liability; Inland Marine; Wood Products; Machinery Related Losses; Subrogation Investigations; Marine Losses; Fela; Flood.
EDUCATION: Emory University; Jacksonville University (AA); GAB Adjuster and Management Schools; Vale Tech Auto and Truck Appraisals and Casualty; G/A Training.


Gene Phillips, III
PRESIDENT • 34 YEARS EXPERIENCE
601-956-5651 • GENE@PHILLIPSASSOC.COM
CELL 601-946-9400

SPECIALITIES: Property; Casualty; Self Funded Programs; General Liability; Business Interruption; Liability and Subrogation Investigations; Workers’ Compensation.
EDUCATION: Mississippi State University (BS); Farm Bureau Tech: Property and Casualty, Insurance Management, National Flood; Dale Carnegie Seminars; Numerous Company and Association Conferences.
*MS, FL, SC

Joe Taylor
CLAIM REPRESENTATIVE • 39 YEARS EXPERIENCE
601-956-5652 • JTAYLOR@PHILLIPSASSOC.COM
CELL 601-201-7665

SPECIALITIES: Auto; Truck; Heavy Equipment; Farm Machinery; Boats
EDUCATION: Vale Tech Auto & Truck Appraisals Training; Farm Bureau Tech; I-Car Training; Nissan and GM Technical Schools; Firestone Tire Training
*MS, AR, AL, FL, LA


Billy Little
CLAIM REPRESENTATIVE • 32 YEARS EXPERIENCE
601-956-5663 • BLITTLE@PHILLIPSASSOC.COM
CELL 601-946-9887

SPECIALITIES: Residential and Commercial Property and Casualty; Residential and Commercial Fire, Fraud Investigations; Mobile Homes, Auto Liability; Public Official Liability; Flood and Catastrophe.
EDUCATION: University of Southern Mississippi (BA); Farm Bureau Advanced Adjuster School; Haag Residential Roof Training; MS Law Enforcement Training Academy.
*MS, LA

Jason Harris
CLAIM REPRESENTATIVE • 13 YEARS EXPERIENCE
601-956-5955 • JHARRIS@PHILLIPSASSOC.COM
CELL 601-946-9885

SPECIALITIES: Residential and Commercial Property and Casualty. Commercial & personal-line auto & general liability losses. TPA and self-funded programs.
EDUCATION: University of Southern Mississippi (BA); Numerous Industry Sponsored Seminars and Continuing Education Programs.
*MS, AL, LA, SC


Gina Manning
CLAIM REPRESENTATIVE • 20 YEARS EXPERIENCE
601-956-6082 • GMANNING@PHILLIPSASSOC.COM
CELL 601-946-9888

SPECIALITIES: Multi-Line Claims; Property and Casualty; Subrogation Investigations; Auto and General Liability; Self Funded Programs; Workers’ Compensation.
EDUCATION: Phillips Junior College; Farm Bureau Tech.; Numerous Industry Sponsored Seminars and Continuing Education Programs
*MS, AR, AL, LA


Laurie Philley
ADMINISTRATIVE ASSISTANT • 31 YEARS EXPERIENCE
601-956-8722 • LPHILLEY@PHILLIPSASSOC.COM

SPECIALITIES: Accounting; SIR Administration.
EDUCATION: Mississippi College.

Chris Perkins
CLAIM REPRESENTATIVE • 16 YEARS EXPERIENCE
504-267-2636 • CPERKINS@PHILLIPSASSOC.COM
CELL 601-573-7767

SPECIALITIES: Casualty; Auto Liability; and General Liability; Auto Property Damage
EDUCATION: University of New Orleans; Progressive Insurance Training School; Continuing Education Seminars
*LA

Minnie Durfee
CLAIM REPRESENTATIVE • 15 YEARS EXPERIENCE
601-255-1614 • MDURFEE@PHILLIPSASSOC.COM
CELL 601-310-5218

SPECIALITIES: Multi-Line Claims; Property (Commercial and Personal) and Casualty; Truck and Product Liability; Accident Investigations; Mobile Homes; Business Interruption; Subrogation Investigations; Auto and General Liability; Self-Funded Programs.
EDUCATIONS: Farm Bureau Tech; International Business College; Numerous Industry- Sponsored Seminars and Continuing Education Programs.
*MS, AL, LA

Jeff Suydam
ADJUSTER • 42 YEARS EXPERIENCE
228-284-1822 • JSUYDAM@PHILLIPSASSOC.COM
CELL 228-326-1111

SPECIALITIES: Property and Casualty; Truck Liability; Cargo Losses; Litigation Management; Subrogation Investigations; Workers’ Compensation; Public Official Liability; Catastrophe; Flood; Construction Defect.
EDUCATIONS: Troy State University, Vale Tech, Earthquake Seminar, Basic Storm Supervisor, First Marine Outboard Motor Seminar.
*MS, LA

Donna C. Holcomb
CLAIM REPRESENTATIVE • 10 YEARS EXPERIENCE
228-575-6697 • DHOLCOMB@PHILLIPSASSOC.COM
CELL 228-326-1110

SPECIALITIES: Multi-Line Claims; Property (Commercial & Personal) and Casualty; Subrogation Investigations; General Liability; Business Interruption; Physical Damage Appraisals; Auto: Accident Investigations: Mobile Homes; Work Comp; Catastrophe; Flood; Self-Funded Programs.
EDUCATION: Jefferson Davis College; Continuing Education Seminars: Mold and Restoration, Fire and Smoke Damage, Business Interruption, Product Liability, Settlement Negotiations, Water Damage Restoration, Advanced Personal Lines, Mississippi Workers’ Compensation.
* MS, AL, LA

John W. Conrad
GENERAL MANAGER 26 YEARS EXPERIENCE
662-841-7925 • JCONRAD@PHILLIPSASSOC.COM
CELL 662-231-8021

SPECIALITIES: Property and Casualty; Commercial Property; General Liability; Truck Liability; Product Liability; Subrogation Investigations; Law Enforcement Investigations; Arson Investigations; Workers’ Compensation; Heavy Equipment Appraisals; Litigation Management; Mobile Homes; Public Official Liability; Construction Defect; Self-Funded programs.
EDUCATION: University of Mississippi (BA); Mississippi Defense Lawyer Association Seminars; Auto Arson Seminars; MS Law Enforcement Academy.
*MS, AL, LA, SC, AR

Mark A. Bledsoe
ADJUSTER 35 YEARS EXPERIENCE
662-269-4151 • MBLEDSOE@PHILLIPSASSOC.COM
CELL 662-231-6048

SPECIALITIES: Multi-line Adjuster; Heavy Equipment; Commercial Property; Homeowners
EDUCATION: University of Mississippi; Numerous Industry Sponsored Seminars and Continuing Education Programs; Xactimate Trained
*MS, AR, AL, FL, LA, TX

Randy Bigelow
CLAIM REPRESENTATIVE 37 YEARS EXPERIENCE
662-743-4495 • RBIGELOW@PHILLIPSASSOC.COM
CELL 662-822-9584

SPECIALITIES: Residential and Commercial Property; Auto and Heavy Equipment Appraisals; Auto, Property and Liability Investigations; Construction Defect.
EDUCATION: Crawford and Company Intermediate Appraisal, Heavy Equipment and Intermediate Property Schools; Continuing Education Seminars in Residential and Commercial Property.
*MS, AR, LA

Offices

MADISON | Home Office
P.O. Box 2270 Madison, MS 39130-2270

TUPELO | Branch Office
P.O. Box 2876 Tupelo, MS 38803-2876

GULFPORT | Branch Office
P.O. Box 1708 Gulfport, MS 39502-1708

GREENVILLE | Branch Office
P.O. Box 86 Greenville, MS 38702-0086

HATTIESBURG | Branch Office
P.O. Box 106 Hattiesburg, MS 39403-0106

LOUISIANA | Branch Office
P.O. Box 55127 Metairie, LA 70001-5127


MISSISSIPPI SERVICE AREAS

The illustration depicts the counties served by our six offices.


CONTACT US:

Office (601)956-5650 Fax (601)956-5688
Claims Hotline: (877) 966-4963
email: claims@phillipsassoc.com

Assign Claim

FILETRAC™ CLAIMS
MANAGEMENT SYSTEM

Phillips and Associates utilizes the FileTrac™ Online File Reporting System for managing every aspect of your claim, from assignment through final archiving. FileTrac™ easily handles claim data entry, report & photo uploads and client/adjuster communications. FileTrac™ provides you with a user-friendly, comprehensive system for managing your claims, including extensive custom reporting capabilities.

We can provide reports to you by hard copy, online, or by email System/data can be accessed from a PDA. Your claims data can be accessed securely from any computer with internet access. Secure login with usernames and passwords, all data is secured using SSL Data Encryption (as used in online banking and ecommerce). Your claims receive redundant, daily data backup FileTrac™ entries reduce data input and errors

SECURELY TRACK THE PROGRESS OF YOUR CLAIMS

Click for New Online Assignment Form

CLAIM ASSIGNMENTS

You may make claim assignments directly to our office:
Phone: (601) 956-5650
Toll-Free: (877) 866-4963
Fax: (601) 956-5688

Email: claims@phillipsassoc.com


Contact Us