About Phillips & Associates

A private firm of multi-line independent insurance claim adjusters headquartered in Madison, Mississippi.

Since 1976, our privately owned firm has provided professional insurance claim handling services for insurance companies throughout the Mississippi and Gulf Coast Region. In addition to Mississippi, our insurance claim adjusters evaluate and manage claims in Louisiana as well as portions of Alabama, Arkansas, and the Florida Panhandle.

Why Partner with Phillips & Associates?

The simple answer to this question is our staff of well-trained claim representatives. They handle every case with the required professionalism that leads to efficient resolution of each claim.

1

A Long and Successful Track Record in Mississippi and the Gulf Coast Area

We have 50 years of experience as an independent adjuster (IA) firm that extends across the Gulf Coast region, specifically; Mississippi, Alabama, Louisiana, Tennessee and Arkansas. Our team of individual claim representatives each carry years and, in most cases, decades of experience too. Over the years, we’ve developed a deep understanding of the need for service excellence in places like the Gulf Coast that are prone to natural disasters such as hurricanes, tornadoes and hail storms.

2

A Highly Educated Team of Insurance Claims Adjusters

Each of our representatives have a wide range of insurance specialties across several different states. Our team regularly attends continuing education courses and other trainings to stay aware of new issues in property claim management. Odds are you can quickly find a representative within our group for your needed specialty and locale.

We also value the trust that insurance companies must place in our team of representatives to handle their unresolved claims for the benefit of themselves and their insureds. All our adjusters and representatives are W2 employees to promote that stability and long-term commitment to your claim administration.

3

Our CMS Software Provides Custom Programs for Constant Support

We use FileTrac™ Claims Management System Software to manage every step of the claims we handle which is inclusive to initial assignment, file review, investigation, determinations, and final archiving. Our CMS software allows for customization opportunities that give you the claim information you need, when you need it, via  24/7 online reporting. With our software, we also use SSL data encryption and daily back-up protocols to keep your claim information safe and secure.

Contact our office today for more information on our claim adjuster services.

Explore All of Our Third-Party Administrative Services

As a multi-line IA firm, the bulk of our services fall within three areas of insurance claim administration:

We manage property damage and loss claims related to fire, flooding, theft, and other occurrences. The Gulf Coast is also home to many shipping and cargo companies with inland marine & heavy equipment insurance. We handle claims arising from losses related to their equipment, products, and other items that occur while in transit. Finally, our firm offers claim adjustment for commercial losses that arise under general liability policies.

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